NOTE: We recommend to tighten the side plate screw with torque value of about 35 inch-lb.
The Best Never Rest Warranty - Lifetime
Leapers,
Inc. warrants that all UTG & UTG PRO products conform to published
specifications and are free from defects in material and workmanship.
They will repair or replace defective products for the duration of the
product's life span. Their dedicated in-house customer service
professionals will provide the best-in-class UTG experience.
NOTES:
The
warranty does not extend to products disassembled, damaged from misuse,
accidental impact, negligence, natural disasters/accidents, or
unauthorized repair or alteration.
For
UTG SPORT airsoft products, please refer to the warranty information on
each individual product page which supersedes the Best Never Rest
Warranty.
Warranty Instructions
You can either contact the store where the product was purchased OR get in contact with us on our website.
To submit a warranty case to Leapers/UTG, please follow the following steps:
Go to Warranty Request under Customer Service on the UTG Leapers website.
Fill out the necessary contact and product information to the best of your knowledge.
A purchase receipt is required for all warranty cases and needs to be attached at the end of the form.
Finalize the case by submitting the information to UTG.
You
will hear from customer service reps within 24-48 hours and they will
provide you with additional information and instructions.
For any questions regarding the process, please feel free to contact UTG Leapers.
We do not accept returns or cancel for change of mind. We only offer returns for items that are faulty or damaged.
