ALL ITEMS SHIP THE NEXT BUSINESS DAY - WE DO NOT SHIP ON THE WEEKENDS. If an item is purchased on a FRIDAY,SATURDAY, OR SUNDAY it will ship out on Monday. Thank you
Shipping
- USA: FREE STANDARD SHIPPING unless stated otherwise (All items are shipped next business day Mon-Fri) We ship via USPS & UPS
ATTENTION INTERNATIONAL BUYERS: We are not responsible for any costs incurred do to import taxes in any given country. Please keep this in mind while browsing in our eBay store. In addition, declaring an item as a "Gift" or declaring a value that is lower than the actual cost of the product, as to avoid paying import taxes is ILLEGAL, As it violates U.S. & International Selling and Customs Laws, as well as eBay policy and WILL NOT BE DONE.
Returns
If for some reason you are dissatisfied with your purchase ( does not fit, etc...) we accept returns on new, unused product within 30 days of purchase date. Please open an ebay return, we have all buyers return and repurchase correct sizes and so on. To open a return, go to your Purchase history in eBay and select "More actions" on the item you wish to return. Then select "Return this item" from the drop-down menu. You will then need to select a reason for your return. Please be advised, any buyer found abusing the returns process will be reported to eBay and will be blocked from purchasing from us in the future.
Any item(s) returned to BIGFISHBUDDY must be in original, unopened condition, tags attached, etc. or buyer is subject to restocking fees.
We cover defective items for 30 days, after 30 days buyer must contact manufacturer for warranty and replacement of item.
Contact us
Please use eBay messaging to contact us with any questions or concerns
We value our customers and strive for excellent customer service
