African Game Industries accepts payments made through eBay:

We always endeavor to ship as quickly as possible upon receipt of payment. We ship all packages via USPS or FedEx. All packages with a value of $200.00 or greater may be shipped SIGNATURE REQUIRED.

Please note we follow all US Fish & Wildlife and C.I.T.E.S regulations and therefore DO NOT ship any of the wildlife items out of the USA.

RETURNS POLICY: 

• Item must be in original condition and contain all original packaging & accessories.
• Item must be returned within 30 days of purchase for a refund of the purchase price less shipping as outbound shipping fees are non refundable.
• Buyer is responsible for shipping the item back
• A 15% restocking fee may be applied.
• Items that are not returnable will state "Returns not accepted".
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We do attempt to inspect and describe our products as carefully as possible, however, in the event that we have missed a flaw or defect in an item please contact us so we can arrange for the item to be returned to us and we will send a prepaid return shipping label. We are always happy to solve a problem amicably before it resorts to a neutral or negative feedback situation so please give us the opportunity to do so.

AFRICAN GAME INDUSTRIES, INC. has been an eBay seller since 1999 . We take enormous pride in the superior quality and durability of our skins and products, as well as our efficient and friendly service. We welcome any queries or comments you may have and take pride in offering all our eBay supporters the best possible customer service.

We endeavor to promote local economic development by supporting African artists and craftsmen through Fair Trade practices, as well as game farm and National Game Parks throughout Africa. Thereby supporting a policy of conservation through utilization, whereby we obtain our skins and hides through Government-approved animal reduction programs. Our policy helps ensure the survival of African game and wildlife for future generations to appreciate and enjoy, just as we do today.

Each of our products is inspected by the U.S. Department of Fish and Wildlife upon import into the USA. We provide Export Permits, State Veterinary Health Certificates, and C.I.T.E.S. Permits where necessary. This allows our customers to buy with confidence, assuring them of our absolute compliance with every legal requirement and our belief in the adherence to the highest possible ethical standards.

AFRICAN GAME INDUSTRIES, INC can be contacted during business hours 8:00 am to 5:00 pm Monday - Thursday (CT).

We are closed Friday, Saturday & Sunday and major holidays and therefore will be unable to answer messages at those times, as well as after hours. We do try to answer messages as quickly as possible during work hours.