To view all acceptable payment methods and sales tax information, make your way to the Shipping and Payments tab. 

Cancelling Your Order: Your order is important to us and will be processed immediately. If you happen to change your mind after payment is confirmed, our team will do our best to stop the order, but Spreetail cannot guarantee the cancellation. 

Spreetail offers FREE ground shipping on all orders within the 48 states with no hidden fees.

Most items will ship to Alaska, Hawaii, U.S. territories, and internationally for an additional fee, but please refer to the Shipping and Payments tab to view our shipping rates.

With 6 fulfillment centers nationwide, most items are delivered in 1-2 business days and when you place your order before 3 p.m. EST, it will ship that same day. For freight shipments, please allow additional prep time and note that we require a phone number for delivery. FREE curbside delivery for all freight shipments.

We ask that you please provide a physical address for your order so it arrives on your doorstep safely and soundly as we cannot ship to APO/FPO/PO box addresses. Our team will ship your order to the PayPal verified address provided, so any address change request made outside of PayPal is not guaranteed.

Spreetail ships with Fedex, USPS, Ontrac, Lasership, and United Delivery Service.

Returning Your Order: If you need to return something, we will happily accept your return for a refund within 30 days from the day it was delivered to your door. If you miss the 30-day window, we can exchange your item(s) so that you can find something else you'll love. Please see the Shipping and Payments tab for full Return Policy details. 

Return Process: 

1. Submit return request via the eBay Returns Portal.  
1. Find the item in My eBay under Purchase History and select Return this item from the More actions drop-down menu. 
2. Select the reason for the return.

2. Please ship the product back to Spreetail with all original parts. 
1. Return shipping is the responsibility of the customer. 

3. Our returns team will quickly ship your replacement or refund your payment.

Please contact Customer Service for additional warranty information.

Questions or comments? We welcome your inquiry! Please click here to contact us, and we will get back to you as quickly as possible.